WE DELIVER WORLDWIDE - FREE SHIPPING IN ALL ORDERS

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Terms & Conditions

1. ORDERING

Our offering has been organized according to the different categories. You can browse the items through the search engine or categories or products presented in the website.

Once selected the product, you can add it to the cart (with some products specifying the color/ size).

You can always edit your shopping cart before checkout.

2. ORDER CONFIRMATION

After placing and confirming the order, you will receive a confirmation of the order showing details of the purchased products by email. If you notice any errors on the confirmation, please communicate it by email:

domezio.store@gmail.com

3. PAYMENTS

We offer secure payments through Credit cards and PayPal.

All prices incl. VAT and there are no customs.

4. SECURE SHOPPING

We have done our utmost to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be treated with the highest standards of safety, security, and confidentiality.

The information you are sending when placing orders is received in confidentiality and only by us. Your credit card information is fully encrypted transmitted to our payment service where they are validated and the order amount is reserved. This way the information is not exposed to us or saved in any way. When we ship your order we notify our payment service and they transfer the amount to us.

If you are still concerned about ordering on the internet or need assistance in placing an order, you can contact us by email:

domezio.store@gmail.com

We will be happy to help you.

Please be aware that email is not encrypted and is not considered a secure means of transmitting credit card numbers. Do not, under any circumstances, send your credit card details by email.

5. DELIVERY

Deliveries are shipped from our warehouses in Europe. Your order will be carefully packed in protective materials, and you will receive a shipping notification via email when your package is on its way.

Estimated delivery time within standard delivery is 7-10 business days but varies from country to country.

6. SHIPPING COSTS

We only ship to Europe and delivery costs are free for all orders.

7. TRACKING

Orders delivered either by a courier company or the Post-office depending on the warehouse that ships the order. If you are not in, they wil leave a note so you can contact them and re-arrange a delivery. A mobile number is required in case we or the courier company need to contact you regarding your delivery. If you do not have a mobile phone, please enter a landline day phone number.

Once your order is dispatched you will receive an automatic e-mail informing you of the estimated delivery date and all relevant information for tracking the parcel.

8. COMPLAINTS

We ensure to provide only top quality products. Your order is carefully packed before shipping, making every effort to minimize the risk of damage during delivery.
Upon arrival of the products, please ensure that everything is complete and undamaged.
If you are either missing a product or receive a product with a defect, please contact us via email to domezio.store@gmail.com within 14 days.

9. RETURNS

Purchases made on this website are eligible for a return or exchange within 14 days of delivery.

Returning the goods are not possible in following cases: 

– Custom made products
– Tiles 
– Special orders

Before returning, email us to domezio.store@gmail.com

– Name
– Order number
– Reson of return 

Please package the items in a shipping box or envelope with sufficient protective material to defend against damage during shipping. 
Domezio store will not be responsible for return expenses or any damages during return. 

We will refund the value of the returned item within 2 working days of your return reaching our facility. Shipping charges are non-refundable.